fbd88 Responsible Gaming

fbd88 is committed to providing a safe, fair and enjoyable gaming environment for all players in Bangladesh. We recognise that the vast majority of our players engage with cricket betting, slots and casino games purely for entertainment — and we intend to keep it that way. Our responsible gaming programme is built on the principle that every player deserves access to tools that keep them in control at all times.

Our responsible gaming policy applies across every product on fbd88 — from live cricket betting during BPL and T20 World Cup matches to slots, crash games and live casino tables. We actively monitor for behavioural indicators of problem gambling and connect players with support resources before issues escalate.

Responsible gaming at fbd88 is not an afterthought. The tools described on this page are available to all registered players at any time, free of charge, through our support team. Support is available 24 hours a day, Bangladesh Standard Time (BST, UTC+6), and all responsible gaming requests are treated with full confidentiality.

Gambling on fbd88 is a leisure activity — one of many ways Bangladeshi players enjoy their free time. When you bet on a BPL match, spin a slot on a quiet evening or join a live casino table, the experience is meant to be fun and contained. The money you wager is the price of that entertainment, not an investment you expect to profit from. Wins are a bonus; losses are the cost of play.

Problems arise when gambling stops being entertainment and starts feeling like a compulsion, a financial strategy or a way of coping with stress. If you notice that gaming is taking more time or money than intended, or affecting your mood and relationships, it is important to take action early. The tools on this page are here to help.

fbd88 allows every registered player to set binding deposit limits on their account. These limits control the maximum amount you can deposit over a given period via bKash, Nagad, Rocket, Upay or any other accepted payment method. Setting a deposit limit is one of the most effective ways to keep your gaming budget under control.

• Daily deposit limit: caps the total you can deposit within any 24-hour rolling period.
• Weekly deposit limit: caps the total you can deposit within any 7-day rolling period.
• Monthly deposit limit: caps the total you can deposit within any calendar month.
• Limit reductions: take effect immediately — no waiting period when you reduce a limit.

Requests to increase a deposit limit are subject to a mandatory 24-hour cooling-off period before the higher limit activates. This delay is a deliberate safeguard — it gives you time to reconsider before the change applies. Contact the fbd88 support team at any time to set or modify your deposit limits.

A time-out is a temporary break from the fbd88 platform. Players who need a short rest from gambling — whether due to stress, overspending in a session, or simply wanting to step back — can activate a time-out that immediately disables login access for the selected duration. Available time-out periods are:

• 24 hours: a single-day break if you have played more than intended in a session.
• 1 week to 6 weeks: a medium-term break to reset habits and review your gaming activity.
• Custom duration: contact the support team to request a specific duration within the available range.

During a time-out, your account cannot be logged into, no deposits can be made and no bets placed. Promotional communications are also suspended. The time-out cannot be lifted early — once activated, it runs for its full duration. After expiry, you may resume playing at your own discretion.

Self-exclusion is fbd88's most powerful responsible gaming tool. It is designed for players who have identified that their gambling has become a problem and who want to stop for a significant period. Self-exclusion is binding and irrevocable: once activated, it cannot be reversed for the minimum six-month period under any circumstances.

Applying for self-exclusion is straightforward. The process is confidential, handled by the fbd88 compliance team, and takes effect within 24 hours of your request being confirmed. Here is how to apply:

Problem gambling can develop gradually and is not always obvious, even to the person experiencing it. The following are common warning signs. If you recognise any of these in yourself or someone you know, please reach out to the fbd88 support team or a professional counselling service without delay.

fbd88 operates a strict 21+ age policy. No player under the age of 21 may register, deposit or place bets on the fbd88 platform under any circumstances. Age verification is a mandatory step in the registration process — every new account must pass KYC identity verification before any withdrawal is processed, and accounts that cannot verify an eligible age are closed immediately with funds returned.

If you are a parent or guardian and believe a minor in your household may have accessed or registered on fbd88, we encourage you to take the following steps immediately:

• Contact the fbd88 support team immediately with the minor's account details so the account can be investigated and closed without delay.
• Use parental control or device management software to restrict access to online gaming platforms on shared household devices.
• Keep your fbd88 login credentials private and never share your username, password or payment details with anyone else in your household.

fbd88 offers an optional reality check feature that sends periodic on-screen notifications during an active gaming session. These alerts display your total session time, the net result of your activity for the current session, and a prompt asking whether you wish to continue or stop. Reality checks are a simple but effective reminder to pause, review your situation and make a conscious decision about whether to keep playing.

You can configure the frequency of reality check alerts — for example, every 30 minutes, every hour or at a custom interval — by contacting the fbd88 support team. We recommend enabling this feature if you tend to lose track of time while playing, or if you have previously been surprised by how long a session lasted.

If you feel that gambling is negatively affecting your life, finances or relationships, please reach out for help without delay. fbd88's support team is the first point of contact for all responsible gaming requests. Seeking help is a sign of strength, and early action makes a real difference.

fbd88 is committed to responding to all responsible gaming requests within 24 hours. For urgent matters such as an immediate self-exclusion request, please use live chat so your request can be actioned straight away. You do not need to justify why you are requesting a protective tool — if you want it, we will action it.