fbd88 Privacy Policy

fbd88 ("we", "us", "our") is committed to protecting the privacy of all users of the fbd88 platform at fbd88.bet. This Privacy Policy sets out how fbd88 collects, processes, stores, and protects personal data provided by or collected about players based in Bangladesh and all other jurisdictions where the platform operates. It also sets out your rights in relation to that data and how to exercise them.

By registering an account on fbd88, using any feature of the platform, or communicating with our support team, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not register an account or use the fbd88 platform.

fbd88 collects only the personal data necessary to provide a safe, legal, and functional gaming service. The categories of personal data we collect are set out below:

fbd88 collects personal data through a number of channels depending on your interaction with the platform. The primary collection methods are:

• Direct input: data you provide when completing the registration form, submitting KYC documents, completing a deposit or withdrawal, or contacting the fbd88 support team via live chat or email.
• Automated collection: technical and behavioural data collected automatically via server logs, session tracking, and cookies when you access or interact with any page of the fbd88 platform.
• Third-party verification: identity and address data received from KYC verification service providers when we are required to verify your identity before processing a withdrawal or approving an account.
• Payment processors: transaction confirmation data received from bKash, Nagad, Rocket, Upay, and other payment service providers to verify the completion and integrity of financial transactions on your account.

fbd88 does not purchase personal data from data brokers or any other commercial data aggregators. All personal data held by fbd88 originates from your direct interaction with the platform or from the necessary third-party service providers described above.

fbd88 uses your personal data only for the purposes for which it was collected or for purposes that are compatible with those original purposes. The specific uses are:

• Account management: creating, maintaining, and administering your fbd88 account, including processing your registration, authenticating your identity at login, and managing account settings and preferences.
• Service delivery: processing deposits and withdrawals, settling bets, crediting bonuses, calculating wagering requirement progress, and maintaining a complete and accurate transaction history on your account.
• Legal compliance: verifying your age and identity to meet KYC obligations, monitoring transactions for anti-money laundering compliance, and maintaining records required by the terms of fbd88's gaming licence.
• Responsible gaming: monitoring your gaming activity to identify behavioural patterns that may indicate problem gambling, enforcing any deposit limits or self-exclusion requests you have activated, and ensuring compliance with the 21+ age restriction.
• Security and fraud prevention: detecting and preventing fraudulent account activity, money laundering, match-fixing, multi-accounting, and any other prohibited activities described in the Terms & Conditions.
• Service improvement and communications: improving the performance, features, and user experience of the fbd88 platform, and sending you transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts.

fbd88 does not use personal data for automated decision-making that produces legal or similarly significant effects on players without human review. Any significant account decisions — such as account closure, bonus forfeiture, or withdrawal restriction — are reviewed by a member of the fbd88 compliance or support team before being applied.

fbd88 processes your personal data on the following legal grounds, as applicable to each processing activity:

• Contractual necessity: processing your registration, managing your account, processing transactions, and delivering the services you have requested are all necessary for the performance of our contract with you (your account agreement and the Terms & Conditions).
• Legal obligation: KYC identity verification, anti-money laundering transaction monitoring, and record-keeping are required by the terms of fbd88's gaming licence and applicable law.
• Legitimate interests: fraud detection, security monitoring, platform improvement, and responsible gaming monitoring are carried out on the basis of fbd88's legitimate interest in operating a safe and compliant platform.
• Consent: where fbd88 relies on your consent as the legal basis for processing (for example, for sending promotional communications), you may withdraw that consent at any time by contacting the support team or using the opt-out mechanism in any marketing message.

fbd88 does not sell, rent or trade your personal data. We may share your personal data with the following categories of third parties, strictly for the purposes described:

• Payment service providers: bKash, Nagad, Rocket, Upay, and bank partners receive only the transaction data necessary to process your deposits and withdrawals. These providers are contractually bound to process your data only for that purpose.
• KYC and identity verification providers: third-party verification services receive the identity documents and personal details necessary to complete the KYC verification process required under fbd88's licence obligations.
• Regulatory and law enforcement authorities: fbd88 may disclose personal data to licensing authorities, financial intelligence units, or law enforcement agencies where required by applicable law, court order, or as part of a regulatory inspection or investigation.
• Technology and infrastructure providers: cloud hosting, server infrastructure, and platform analytics providers who process data on behalf of fbd88 under strict data processing agreements that prohibit them from using data for their own purposes.

fbd88 requires all third-party data processors to maintain appropriate technical and organisational security measures, and to process personal data only in accordance with fbd88's documented instructions. fbd88 remains responsible for your personal data at all times, including when it is processed by third parties on our behalf.

fbd88 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise you across sessions and understand how you use the platform. The categories of cookies we use are:

• Essential cookies: required for the platform to function, including session authentication, security tokens, and load balancing. These cannot be disabled without impairing platform functionality.
• Analytics cookies: used to collect aggregated, anonymised data about how players navigate the platform, which features are most used, and where errors occur, to help us improve the platform.
• Preference cookies: store your platform preferences such as language settings, display options, and responsible gaming configuration, so these do not need to be re-entered each session.

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the performance or availability of some platform features. fbd88 does not use third-party advertising cookies or cross-site tracking technologies for the purpose of delivering targeted advertisements to players.

fbd88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include SSL encryption on all pages of the platform, encrypted storage of sensitive personal and financial data, access controls limiting data access to authorised personnel only, regular security assessments and penetration testing, and two-factor authentication for account access.

While fbd88 uses industry-standard security measures, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, fbd88 will notify affected players as required by applicable law and take all reasonable steps to contain the breach and prevent further unauthorised access.

fbd88 retains your personal data only for as long as is necessary for the purposes for which it was collected, or for as long as required by applicable law or fbd88's licence obligations. The specific retention periods we apply are:

• Active account data: retained for the full duration of your account being open on the fbd88 platform, and updated as necessary to keep it accurate and current.
• Financial transaction records: retained for a minimum of five years following account closure, in compliance with anti-money laundering record-keeping requirements applicable to licensed gaming operators.
• KYC and identity verification records: retained for a minimum of five years following account closure, or longer where required by applicable law or regulatory direction.

Once the applicable retention period has expired and there is no outstanding legal or regulatory requirement to retain the data further, fbd88 will securely delete or anonymise your personal data so that it can no longer be associated with you.

As a player on the fbd88 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the fbd88 support team using the contact details at the bottom of this policy.

fbd88 will respond to all data rights requests within 30 days of receipt. In some cases, particularly complex requests may require an extension of up to 60 days, in which case fbd88 will notify you of the extension within the initial 30-day period. There is no charge for submitting a data rights request, unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

fbd88 strictly enforces the 21+ age requirement for all players. The platform is not directed at, and should not be used by, any person under the age of 21. fbd88 does not knowingly collect personal data from any person under the age of 21.

If fbd88 discovers that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account will be closed. Parents or guardians who believe that a minor has registered on the fbd88 platform should contact the support team immediately so the account can be investigated and closed without delay.

fbd88 may send you promotional communications about bonuses, new games, seasonal promotions, and platform updates where you have provided consent to receive such communications during registration or at a later stage. Consent for marketing communications is entirely optional and is separate from the consent required to operate your account.

You may withdraw your consent to receive marketing communications at any time by contacting the fbd88 support team or by using the unsubscribe link included in any marketing message. Withdrawal of marketing consent will not affect the lawfulness of any processing carried out before the withdrawal, and will not affect your ability to continue using your fbd88 account.

The fbd88 platform may from time to time contain references to game providers and payment service providers whose services are integrated into the platform. While fbd88 takes reasonable steps to ensure that third-party integrations meet appropriate data protection standards, fbd88 is not responsible for the privacy practices of third-party services accessed outside of the fbd88 platform. Players should review the privacy policies of any third-party services they use independently of fbd88.

fbd88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. When material changes are made, the updated Privacy Policy will be published on this page with a revised "Last Updated" date. We will provide reasonable advance notice of significant changes where practicable, via the platform notification system or by email to the address registered on your account.

Your continued use of the fbd88 platform after any changes to this Privacy Policy have been published constitutes your acceptance of the updated policy. We recommend bookmarking this page and reviewing it periodically, particularly before submitting any new personal data or completing KYC verification.

If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or wish to make a complaint about how fbd88 has handled your personal data, please contact the fbd88 support team. All privacy-related requests and complaints are handled by fbd88's dedicated compliance team. We aim to resolve all privacy enquiries within 30 days of receipt.

Email: [email protected]